Terms of sale<\/p>\n\n
The Client acknowledges that the Company FINATI & PETRIN S.A.S. DI PETRIN ALBERTO & C.<\/strong>, in the person of its pro-tempore Legal Representative, VAT and C.F. 00156100307, Via Erasmo Valvason, 1 33100 Udine (UD) telephone 0432\/502113, e-mail: info@formaggipetrin.it, hereinafter referred to as “Supplier”, offers goods for sale through telematic network, at the address formaggipetrin.it under the conditions set out below in compliance with the provisions contained in the Consumer Code and d. lgs. Of April 9, 2003, no. 70, implementing Directive 2000\/31\/EC.-<\/p>\n\n 1. DEFINITIONS<\/strong><\/p>\n\n 1.1. The term “online sales contract” means the contract of purchase and sale relating to the Supplier’s movable goods, concluded between the Supplier and the Buyer within the framework of a distance selling system by means of telematic tools, organized by the Supplier.<\/p>\n\n 1.2. The term “Purchaser” means the person who makes the purchase referred to in this contract: (i) “Consumer” is the natural person who makes the purchase referred to in this contract for purposes unrelated to any entrepreneurial, commercial, craft or professional activity; (ii) On the other hand, “Professional” is the natural or legal person acting, personally and\/or through an intermediary, in the exercise of his or her entrepreneurial, commercial, handicraft or professional activity.<\/p>\n\n 1.3. The term “Supplier” means the entity named in the foreword.<\/p>\n\n 2. OBJECT OF THE CONTRACT<\/strong><\/p>\n\n Hereby, respectively, the Supplier sells and the Buyer purchases at a distance through telematic means the tangible movable goods indicated, described and offered to the public for sale on the website formaggipetrin.it <\/p>\n\n 3. PRICES<\/strong><\/p>\n\n 3.1. All product prices displayed and indicated within the website www.shop.parrina.it are in Euros and constitute an offer to the public in accordance with Art. 1336 Civil Code.<\/p>\n\n 3.2. The sale prices, referred to in the preceding point, are inclusive of VAT and any other taxes; shipping costs and any additional charges, if any, are not included in the purchase price, but will be indicated and calculated in the purchase procedure prior to the submission of the order by the buyer and also contained in the web page summary of the order placed.<\/p>\n\n 3.3. The Supplier will issue an invoice or receipt for the purchased products, sending it via e-mail to the order holder or including the document inside the package. For the issuance of the invoice, the information provided by the Customer shall be the basis; no changes in the data will be possible after the issuance of the invoice.<\/p>\n\n 4. STEPS FOR THE CONCLUSION OF THE CONTRACT<\/strong><\/p>\n\n 4.1. Filling the order. The contract between the Supplier and the Buyer is concluded exclusively through the Internet by means of the Buyer’s access to the Internet address www.shop.parrina.it, where, following the procedures indicated in the dedicated section of the site, the Buyer will fill in the purchase order.<\/p>\n\n 4.2. Verifying and sending the order. After completing the order, the Buyer is required to verify that the order has been completed correctly by viewing the order summary. Having verified the correctness of the order, the Buyer may confirm it definitively; sending the purchase order by confirmation constitutes acceptance by the Buyer of the public offer of goods contained on the Supplier’s website.<\/p>\n\n 4.3. Conclusion of the contract. The contract of sale is concluded when, following the confirmation of the order, the message “The order has been successfully received” will appear on the screen, followed by all the data summarizing the order: the details of the ordering party and the order, the price of the goods purchased, the shipping costs and any additional charges, the method and terms of payment, the address where the goods will be delivered, the time of delivery. The contract shall not be considered perfected and effective between the parties in default of the provisions of this section. Transmission by the Buyer of a purchase order to the Supplier, via the Internet, constitutes full acceptance of these general conditions of sale.<\/p>\n\n 4.4. Confirmation by e-mail. Upon receipt of the order by the Supplier, the Supplier will acknowledge receipt of the order by sending an order confirmation e-mail to the e-mail address provided by the Customer; this confirmation will summarize the items chosen, their prices (including delivery charges), the address for delivery, the order number, and a summary of the conditions applicable to the contract. The buyer agrees to verify that the data contained in the order summary is correct and to notify the Supplier, without delay and -in any case- before having received confirmation of shipment, of any corrections\/changes by telephone or e-mail. In the case of changes communicated by telephone, the Supplier will acknowledge receipt of the change by e-mail to the e-mail address stated by the Customer at the time of the original order.<\/p>\n\n 4.5. Product availability. The availability or unavailability of products is understood to be clearly indicated within the relevant sheets. Specifically, the unavailability of an individual product allows its tab to be viewed but disables its purchase until it is replenished. In the event of a situation of non-execution of the order by the Supplier, due to the unforeseen\/unforeseen unavailability, even temporary, of the requested good, the Supplier as soon as possible shall inform the Buyer by e-mail, and shall refund any sums already paid for the payment of individual unavailable products, exclusively through the issuance of a purchase voucher with a value equal to the total amount of unavailable products purchased by the Buyer, as specified in section 6.3 of this contract to which reference is made. The Buyer will therefore be obliged to make use of the purchase voucher obtained in a subsequent order through the standard purchasing channels, and the supplier may not in any case fulfill the reimbursement by executing, independently and outside the aforementioned channels, a supply other than that agreed upon, even if it is of equivalent or superior value and quality.<\/p>\n\n 4.6. Order status. The Buyer may at any time check the status of his order in the special section of the site dedicated to it or by following the instructions contained in the confirmation e-mails received in the various post-sale stages.<\/p>\n\n 5. EXCLUSION OF THE RIGHT OF WITHDRAWAL<\/strong><\/p>\n\n Pursuant to Art. 55 of the Consumer Code, since this contract is for the supply of goods which, by their nature, cannot be returned or are liable to deteriorate or alter rapidly, the Buyer may not exercise the right of withdrawal provided for in Articles 64 et seq. of the Consumer Code. Confirmation of the purchase order constitutes express acceptance of this covenant.-<\/p>\n\n 6. MODE OF PAYMENT AND REIMBURSEMENT<\/strong><\/p>\n\n 6.1. Any payment by Buyer may be made only by credit card or other method expressly indicated in the appropriate purchase procedure prepared by Supplier.<\/p>\n\n 6.2. Payment by credit card. At no time during the credit card purchase process does the Supplier learn any information about the Customer’s credit card. Said information is transmitted directly to the website of the relevant banking institution, via a “secure” connection; a fortiori, said data will not be stored in any way (in computer, paper or any other way) by the Supplier. Pursuant to Art. 56 of the Consumer Code, the payment card issuing institution shall re-credit the consumer for any payments for which the consumer proves that they exceed the agreed price or were made through fraudulent use of his or her payment card by the trader or a third party, without prejudice to the application of Article 12 of Decree-Law No. 3 May 1991, no. 143, converted, with amendments, by Act July 5, 1991, no. 197. The Supplier reserves the right to ask the Customer for additional information (e.g., landline telephone number or copy of identity card or other document) as proof of the ownership of the credit card used for the purchase; in case of refusal by the Buyer, it is the right of the Supplier to withdraw from the contract, without charge to the Customer.<\/p>\n\n 6.3. Any reimbursement to Buyer will be made exclusively by issuing a purchase voucher with a value equal to the total amount of products to be reimbursed and expendable in a subsequent order exclusively for the purchase of products and in one lump sum.<\/p>\n\n 7. MODE AND COST OF DELIVERY<\/strong><\/p>\n\n The Supplier will deliver, by means of specialized carriers, the products chosen by the Buyer, in the manner, at the times and at the costs expressly indicated and described in the appropriate section of the site, which are referred to in full and constitute an integral part of this contract.<\/p>\n\n 8. LIMITATIONS OF LIABILITY<\/strong><\/p>\n\n 8.1. The Supplier assumes no responsibility for inefficiencies attributable to force majeure, in the event that he fails to execute the order within the time stipulated in the contract, and\/or in any case for facts and fault not attributable to him.<\/p>\n\n 8.2. The Supplier shall not be liable to the Buyer, except in the case of willful misconduct or gross negligence, for inefficiencies or malfunctions related to the use of the Internet beyond its control or that of its sub-suppliers.<\/p>\n\n 8.3. The Supplier shall also not be liable in respect of damages, losses and costs incurred by the Buyer as a result of the non-performance of the contract due to causes not attributable to him, the Buyer being entitled only to a full refund of the price paid and any ancillary charges incurred.<\/p>\n\n 8.4. The Supplier assumes no responsibility for any fraudulent and illegal use that may be made by third parties, of credit cards, checks and other means of payment, when paying for the purchased products, if it has taken all possible precautions based on ordinary diligence and the normal science of the time.<\/p>\n\n 8.5. In no case shall the Buyer be held liable for delay or mishandling of payment if he\/she can prove that he\/she has made the payment in the time and manner specified by the Supplier.<\/p>\n\n 8.6. The Supplier assumes no responsibility about goods not picked up on the first delivery attempt by the courier.<\/p>\n\n 9. WARRANTIES AND SERVICE ARRANGEMENTS<\/strong><\/p>\n\n 9.1. All products sold by the supplier carry the statutory warranties.<\/p>\n\n 9.2. In the event that the Buyer qualifies as a “consumer” under Art. 3 of D.L.vo 206\/2005 (so-called “Consumer Code”) and the definitions set forth in point 1, he is also the holder of the mandatory rights, regarding the legal guarantee of conformity and commercial warranties for consumer goods, provided for and recognized in Part IV, Title III, Chapter I of D.L.vo 206\/2005, which is recalled in full and forms an integral part of this contract.<\/p>\n\n 10. BUYER’S OBLIGATIONS<\/strong><\/p>\n\n 10.1. The Buyer agrees to pay the price of the purchased goods in the time and manner specified in the Contract.<\/p>\n\n 10.2. The Buyer agrees, upon completion of the online purchase process, to arrange for the printing and storage of this contract.<\/p>\n\n 10.3. The information contained in this contract has, moreover, already been reviewed and accepted by the Buyer, who acknowledges this, as this step is made mandatory prior to confirmation of purchase.<\/p>\n\n 11. CONFIDENTIALITY PROTECTION AND TREATMENT OF BUYER’S DATA<\/strong><\/p>\n\n 11.1. The Supplier protects the privacy of its customers and guarantees that the processing of data complies with the provisions of the privacy regulations of which, in particular, Legislative Decree. June 30, 2003, no. 196.<\/p>\n\n 11.2. The personal personal and fiscal data acquired directly and\/or through third parties by the Supplier, the data controller, are collected and processed in paper, computer, telematic form, in relation to the processing methods with the purpose of registering the order and activating in its regard the procedures for the execution of this contract and the necessary communications, in addition to the fulfillment of any legal obligations, as well as to allow an effective management of business relationships to the extent necessary to best perform the requested service.<\/p>\n\n 11.3. The Supplier undertakes to treat the data and information transmitted by the Buyer with confidentiality and not to disclose them to unauthorized persons, nor to use them for purposes other than those for which they were collected or to transmit them to third parties. Such data may be produced only at the request of judicial authorities or other authorities authorized by law.<\/p>\n\n 11.4. Personal data will be disclosed, subject to the signing of an undertaking of confidentiality of such data, only to persons delegated to carry out the activities necessary for the execution of the contract entered into and communicated exclusively within the scope of this purpose.<\/p>\n\n 11.5. The Purchaser enjoys the rights set forth in Art. 7 of Legislative Decree 196\/03, namely the right to obtain: (a) updating, rectification or, when interested, supplementation of data; (b) the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including data whose retention is not necessary in relation to the purposes for which the data were collected or subsequently processed; (c) certification that the transactions referred to in subparagraphs. (a) and (b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except where this proves impossible or involves the use of means manifestly disproportionate to the right protected. The data subject also has the right to object, in whole or in part: (i) for legitimate reasons to process personal data concerning him\/her, even if relevant to the purpose of collection; ii) to the processing of personal data concerning him\/her for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.<\/p>\n\n 11.6. The disclosure of their personal data by the Buyer, although optional, is a necessary condition for the proper and timely execution of this contract. Failing this, the Buyer’s application cannot be processed.<\/p>\n\n 11.7. In any case, the data acquired will be kept for a period of time no longer than necessary for the purposes for which it was collected or subsequently processed. However, their removal will be done safely.<\/p>\n\n 11.8. Owner of the collection and processing of personal data, is the Supplier, to whom the buyer can address at the company headquarters, any request.<\/p>\n\n 11.9. Having acquired the above information, made pursuant to Art. 13 of Legislative Decree. 196\/2003, the Buyer by accepting these general terms and conditions declares that he\/she also gives his\/her consent to the processing of his\/her personal data for the purposes set forth herein.<\/p>\n\n 12. PACKAGING:<\/strong><\/p>\n\n 12.1. Dairy Products. Most of our cheeses, unless otherwise expressly stated, are vacuum-packed.<\/p>\n\n Vacuum packaging, by removing air, results in a slowing down of all biological and enzymatic activities, making it possible to extend the shelf life of the product over time. In addition, the impermeability of the casing does not allow the loss or purchase of moisture, factors that often cause products to deteriorate.<\/p>\n\n Therefore, in line with our philosophy of protecting the product and the consumer, we have opted to package our cuts in vacuum-packed wrappers that can be conveniently stored in the refrigerator (Temperature <= 4\u00b0C) or freezer.<\/p>\n\n It is good to know that in the absence of oxygen, cheeses may undergo color changes; this is a completely natural process. Within minutes of opening the wrapper, the cheese will return to its original color.<\/p>\n\n For optimal consumption, it is recommended that the vacuum pack be opened at least 15 minutes before use, removing any excess liquid.<\/p>\n\n It is also recommended that all our dairy products be stored in the refrigerator at a constant temperature of not less than 4\u00b0C, checking the condition of the product from time to time and removing the outermost part from time to time at the first signs of any mold or other deteriorating agents. In any case, Finati & Petrin disclaims any liability resulting from failure to comply with the above recommendations or from improper storage of the products once received.<\/p>\n\n 12.2. Alcoholic products. Our wines are packaged in 0.75 L glass bottles or, in the case of Bag in Boxes, in aluminum bags inserted in special cartons, while Sweet Wines and Grappas in 0.5 L glass bottles. All the materials used are suitable for bottling and\/or packaging of food, and in particular alcoholic products. The preparation itself, starting with the raw material, is constantly tracked and subjected to continuous and strict laboratory testing and analysis to ensure its integrity, quality and wholesomeness.<\/p>\n\n To keep the quality of the final product intact, storage in cool, sheltered areas away from light or heat sources, such as cellars or refrigerators, is recommended, carefully following the instructions on the back of the label or within the relevant product sheets. Please refer to the same instructions for storage and serving temperature, which varies according to the product.<\/p>\n\n Based on the above, the Supplier guarantees the quality of the product at the time it is delivered to the Buyer, and the Buyer is required to comply with the directions just mentioned for the storage and proper use of the product.<\/p>\n\n In any case, Finati & Petrin disclaims any liability arising from failure to comply with the above recommendations and\/or improper storage of the products once received.<\/p>\n\n 12.3 Baked Goods. Our baked goods are packaged in food wrappers that protect the contents from external agents and help ensure their integrity, quality and wholesomeness. To keep the quality of the final product intact, storage in a dry, sheltered environment away from light or heat sources is recommended, carefully following the instructions on the label or within the relevant product sheets. In any case, Finati & Petrin disclaims any liability resulting from failure to comply with the above recommendations or from improper storage of the products once received.<\/p>\n\n 12.4 Honey, Oil, Vinegar, Preserves. All these food products are packaged in special glass containers or other specifically designated materials of varying capacities and suitable for food packaging. To keep the quality of the final product intact, storage in a dry, sheltered environment away from light or heat sources is recommended, carefully following the instructions on the label or within the relevant product sheets. In any case, Finati & Petrin disclaims any liability resulting from failure to comply with the above recommendations or from improper storage of the products once received.<\/p>\n\n 13. WEIGHT VARIABILITY:<\/strong><\/p>\n\n 13.1.-Dairy products. It is good to know that whole wheels of cheese are constantly undergoing weight loss once the production process is finished. This is a completely natural process that can occur both during transportation and during storage at one’s home once the product is received. Regarding sectioned cuts, however, years of experience enable us to be very precise in sectioning cuts. However, a slight deviation in weight is still possible. However, we guarantee that the weight of the forms and cuts you purchase will not be less than stated.<\/p>\n\n 13.2.-Alcoholic products. Our alcohol products are packaged with the support of special instruments that allow the volume to be measured in relation to the container. The slight deviation in weight that might occur during packaging, in any case does not significantly affect the volume of the wines, which conforms to the declared.<\/p>\n\n 13.3.-Bakery products. Our baked goods are packaged with the support of special instruments that allow the weight to be measured against the container. However, due to their artisanal origin, they are constantly subjected to weight variations due to the variability of weather, environment and other external agents during production, post-production and transportation. Therefore, a slight deviation in weight is still possible. In particular, the packages of products undergoing sectioning may contain a variable number of pieces.<\/p>\n\n 13.2.-Honey, Oil, Vinegar, Preserves and Cosmetics. All these products are packaged with the support of special instruments that allow the volume to be measured in relation to the container. However, a slight deviation in weight is still possible. However, we guarantee that any deviation does not significantly affect the volume of products, which conforms to the declared.<\/p>\n\n 14. TRANSPORTATION:<\/strong><\/p>\n\n 14.1. Dairy Products. To preserve the characteristics of our dairy products, we ensure temperature and cold chain control between 0\u00b0 and 4\u00b0 through the use of refrigerated means and devices throughout the journey.<\/p>\n\n For this purpose, our e-commerce uses the refrigerated transport service of the company and Stef Group, the leading home delivery of fresh food in Italy and Europe.<\/p>\n\n Shipment usually takes place within a couple of days or so from entrusting the courier, but it always depends on the customer’s destination and the timing of relaunching our reference Stef branch at the destination branches and from the branches to the customer’s home. We try in all cases to leave our cheeses as little time as possible in storage for the courier in compliance with the lead time of reaching predetermined branches.<\/p>\n\n 14.2. Wines, Baked Goods, Honey, Oil, Vinegar, Preserves and Cosmetics. All of these products do not require temperature control or the use of cold storage, which is why they are usually shipped via express service. In any case, if these products are purchased in conjunction with products that require controlled temperature, such as Dairy Products, or if the need arises for logistical reasons, the Supplier reserves the right to resort to the use of refrigerated courier Stef in order to optimize delivery, while ensuring the integrity of individual foods. Confirmation of the purchase order constitutes express acceptance of this reservation.<\/p>\n\n 14.3. Information common to all products. Our e-commerce uses the express and, where necessary, refrigerated transport services of the company and Stef Group, the leading fresh home delivery company in Italy and Europe.<\/p>\n\n Shipment usually takes place within a couple of days or so of entrusting the courier, but it always depends on the customer’s destination and the relaunch times of our referral branches at the destination branches and branches at the customer’s home. We always try to leave our products as little time as possible in storage for the courier while still respecting the predetermined branch reach lead time.<\/p>\n\n The day of processing and shipment of the ordered goods will be communicated to the Buyer promptly by e-mail, after receiving the payment.<\/p>\n\n The Buyer is required to provide his or her phone number during registration for maximum availability for the courier, especially considering the perishability of some products.<\/p>\n\n Packaging and materials used for transportation may vary according to the number and types of products. In any case, years of experience in shipping food allow us to recognize from time to time all the necessary arrangements to preserve the integrity of products, such as internal dividers or additional supporting packaging of various materials. However, the Buyer will be obliged, at the time of delivery, to check that the packages are intact, undamaged and unaltered, including in the sealing materials (adhesive tape, etc.) and that there are no liquid spills. In the event that the Buyer notices any damage, the Buyer is required to complain immediately to the carrier at the time of delivery by placing a written control reservation and specifying the reason on the carrier’s delivery document. Thereafter, the Buyer shall promptly report the reservation and related damage, with the support of photographic material, to the Supplier, who will verify with the courier company the status of the shipment and any anomaly. In the event that the anomaly is confirmed, the Supplier will make reimbursement in the manner indicated in Section 6.3 above.<\/p>\n\n The Buyer is also required to carry out the same procedure in the event of other anomalies such as, for example, the partial absence of products from the order placed.<\/p>\n\n Failure to object to the carrier and failure to reserve control at the time of delivery shall be construed as complete acceptance of the goods received, and shall not entitle the Buyer to make any objection to the Supplier about what was received.<\/p>\n\n Confirmation of the purchase order constitutes express acceptance of this covenant.<\/p>\n","protected":false},"excerpt":{"rendered":" Terms of sale The Client acknowledges that the Company FINATI & PETRIN S.A.S. DI PETRIN ALBERTO & C., in the person of its pro-tempore Legal Representative, VAT and C.F. 00156100307, Via Erasmo Valvason, 1 33100 Udine (UD) telephone 0432\/502113, e-mail: info@formaggipetrin.it, hereinafter referred to as “Supplier”, offers goods for sale through telematic network, at the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-585","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/formaggipetrin.it\/en\/wp-json\/wp\/v2\/pages\/585","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/formaggipetrin.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/formaggipetrin.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/formaggipetrin.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/formaggipetrin.it\/en\/wp-json\/wp\/v2\/comments?post=585"}],"version-history":[{"count":2,"href":"https:\/\/formaggipetrin.it\/en\/wp-json\/wp\/v2\/pages\/585\/revisions"}],"predecessor-version":[{"id":587,"href":"https:\/\/formaggipetrin.it\/en\/wp-json\/wp\/v2\/pages\/585\/revisions\/587"}],"wp:attachment":[{"href":"https:\/\/formaggipetrin.it\/en\/wp-json\/wp\/v2\/media?parent=585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}